Support / FAQs



General Questions


How often are updates posted?

A weekly update is posted on Friday night. Updates include include photos and video. Occasionally bonus videos are posted on Tuesday's.

An update says another part is coming soon, how soon?

Occasionally we post long videos over multiple updates. Additional videos are typically posted within a week of the original update.

I'd like to see the girls wear some special gear, do you take requests?

We certainly do, the more suggestions and feedback the better! If you help supply the gear we'll even give you an extended membership as thanks! Win-win!

Do you sell individual videos?

Yes we do! Visit our Clips4Sale Store which contains every video available from this site plus a few special clips. You can also click the Buy this ClipM button under each update to go directly to the clip on Clips4Sale (if it's available there).

Do you make custom videos?

Send us your idea and let's discuss it. If you need help developing your idea we can help there too! Custom videos start at $150 for a 10 minute clip.

Do you have a wishlist?

Not anymore. We do accept gifts but would prefer that you pick out what you would like to see the models wear or restrained by.

I don't have any money; any other way to get a membership?

Yes! If you have a notable social media account (Twitter/Tumblr) or can help identify/remove pirated content from sites such as PornHub we can work with you. Send us an email for details.


Troubleshooting


I'm getting a "badsessionkey" error?

There are a few types problems that can cause this. The most common is that your login timed out. Closing your browser out completely and restarting it is usually most effective. If that doesn't work than another browser might work. If all fails please contact us and we can help troubleshoot the problem.

My login no longer works or has been locked out

Occasionally accounts can be compromised by hackers or password sharing sites. When we see significant suspicious activity on an account is is automatically disabled. In most cases it is a simple matter of changing your password. Please contact us for assistance resetting it.

Downloaded videos won't play

We recommend using VLC player as it is compatible with most video formats and works on all platforms.

How do I cancel a membership?

Why would you want to do a silly thing like that? Well, sorry to see you go! You can cancel here: http://support.ccbill.com